Product Description
Compatible Ink Cartridge to suit:- HP PHOTOSMART 2410, HP PHOTOSMART 2510, HP PHOTOSMART 7150, HP PHOTOSMART 7260, HP PHOTOSMART 7450, HP PHOTOSMART 7550, HP PHOTOSMART 7660, HP PHOTOSMART 7760, HP PHOTOSMART 7960, HP PSC 1210, HP PSC 1315, HP PSC 1318, HP PSC 1350, HP PSC 2110, HP PSC 2210, HP PSC 2310, HP PSC 2410, HP PSC 2510, HP DESKJET 450, HP DESKJET 450CBI, HP DESKJET 450CI, HP DESKJET 450WBT, HP DESKJET 5160, HP DESKJET 5550, HP DESKJET 5650, HP DESKJET 5652, HP DESKJET 9600, HP DESKJET 9650, HP DESKJET 9680, HP PSC 1315, HP OFFICEJET 4110, HP OFFICEJET 4255, HP OFFICEJET 5510, HP OFFICEJET 5610, HP OFFICEJET 6110
Are Compatible (also known as Generic) cartridges as reliable as Genuine?
The question you need to ask yourself first is - If this cartridge does not work in my machine can I afford the downtime? It can take a day or so to arrange a replacement. If you only have one printer in the office and it is critical that it works all of the time then maybe you should consider sticking with Genuine cartridges. If the machine is not that important or you have another printer that you can use in the event of any trouble then Compatible are worth a try. In the event of a problem the savings on a Compatible can far out-weigh the costs of a Genuine cartridge.
Compatible cartridges are manufactured to perform and print just as good as a Genuine cartridge. But we like to be honest and upfront right from the start. Expect a problem at some stage with a Compatible cartridge.
In saying that, we have customers who have never had a faulty Compatible cartridge and we have had others that have had several. We simply don't know until you purchase and take it out of the box and try it in your printer. As we are a reputable company and have been around for 38 years, we are not in the business of selling rubbish. It not only costs us money it costs us "bad will" with you, our customer. We are in the business of keeping you happy - not making you unhappy.
Our return rate is around 3%. We will always credit, exchange or refund you for a faulty cartridge. Even up to 12 months from the date of purchase.
If you do get a faulty cartridge, don't simply throw it out and write us off. Pickup the phone or email us so we know there is a problem and fix it. Every company and product experiences a problem at some stage. The measure of a good company is how they deal with that problem. You will always find exceptional after sales support from us.
