Freight Information
Freight Information
Our freight system uses both New Zealand Post and Couriers depending on your location (mostly couriers).
Standard Freight:
In most cases standard freight, is all that you will need to get your order quickly and at a reasonable cost. Shipping time is usually same day / next day delivery if you place your order by 3pm, please ensure that someone is present at the delivery address specified on your order otherwise the courier will leave a card to arrange re-delivery. You can ask us to leave the parcel at the door. Or have it sent to your work.
In most cases standard freight, is all that you will need to get your order quickly and at a reasonable cost. Shipping time is usually same day / next day delivery if you place your order by 3pm, please ensure that someone is present at the delivery address specified on your order otherwise the courier will leave a card to arrange re-delivery. You can ask us to leave the parcel at the door. Or have it sent to your work.
All orders attract a flat fee of $8.50 to any address in New Zealand. (Except Po Boxes)
Express Freight:
Express freight services are available in many locations (the major cities) guaranteed to get to you within 1-2hrs, 2-3hrs or 3-4hrs. The exact cost will have to be determined at the time you order depending on your location and what you are ordering, so just contact us by phone or email.
Note: The cut off for this service is 3pm to allow for time needed to process the order, get it through to the warehouse and then for the courier to be able to get it to the destination by COB.
Overseas Orders:
For orders outside of New Zealand please contact us by phone or email first before placing an order through the website as freight will need to be calculated after considering the items being shipped, area being shipped to etc.
Shipment will be by:-
- New Zealand Post - They have a range of delivery options such as ECI (Express Courier International), Air Services, Sea Services with options for additional insurance coverage, delivery confirmation etc. You can find out more information by going to their website.
- Courier within New Zealand - We can ship to whatever location in New Zealand you wish and then you can arrange your own transport to your country
Payment for Overseas Orders:
We can only accept payment for an overseas order by direct bank transfer or cheque/money order and goods will only be shipped once the funds have cleared. Any overseas payment by credit/debit card submitted without contacting us first will NOT result in any goods being sent.